Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
Cash on Delivery
24/48 hour shipping
Secure shipping
At Novalyx, we work to ensure that you receive your order as quickly, conveniently, and safely as possible.
Delivery Time
All orders are prepared and shipped within 24 to 48 business hours from order confirmation, except for exceptional circumstances or incidents beyond our control.
Cash on Delivery
At Novalyx, we offer cash on delivery so you can pay for your order directly to the courier at the time of delivery.
Order Processing
Orders are prepared from Monday to Friday. Orders placed during weekends or holidays will begin processing on the next business day.
Order Tracking
Once your order has been shipped, the transport company will manage the delivery to the address provided during the purchase.
Delivery Address
It is the customer's responsibility to provide a correct and complete address. If there is any error in the address provided that prevents delivery, delays may occur.
Delivery Incidents
If your order arrives damaged, incomplete, or has any issues, please contact us as soon as possible so we can offer a quick solution.
Were You Not Home?
If the courier cannot make the delivery, they will make another attempt or contact you to arrange a new delivery, according to the transport company's procedure.
Contact
If you have any questions about the status of your shipment or the delivery of your order, you can contact our customer service team through the website's contact form. We will be happy to help you.